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En-Primeur Terms & Conditions

Definitions
In the following terms and conditions, the “Company” will mean Hermitage Wines Pte Ltd and the “customer” will mean any person, firm, company, corporation or body who places an order with the Company.

Terms and conditions
The Company agrees to contract with the customer subject to these terms and conditions. No variation to or alteration of these terms and conditions will bind the Company. The placing of an order by the customer will be deemed to be an “offer” and the delivery of the Company’s order confirmation form will be deemed to be the acceptance of that offer.

Prices & Payments
All prices quoted for “En Primeur YYYY” are in Singapore Dollars (SGD). Prices will be reflected in the invoice or order form and cannot be paid in other currencies unless agreed by the Company. Payments are due 5 working days upon receipt of the confirmation invoice.

A pro-forma / Sales-Order invoice will be issued once payment is received. After 5 working days, as long as any invoiced amount remains outstanding, the Company shall reserve the right to suspend any further deliveries of cancel the order.

Prices quoted do not include shipping, freight insurance or government duties and prevailing GST charges. All prices quoted are subjected to indicate validity period. The Company reserves the right to change prices or cancel unpaid orders without prior notice.

Order Confirmation
All En Primeur offers are subject to availability and our order confirmation in writing (via email/fax).

Cancellation
No cancellation will be accepted once payments have been made. Cancellation of an order will only be effective if received in writing from a customer and accepted in writing by the Company. Any cancellation agreed by the Company is on the condition that all costs, expenses and losses incurred by the Company by reason of such cancellation will be paid for with to the Company by the customer.

Minimum purchase
The minimum purchase for “En Primeur YYYY” is 6 bottles for any available size per bottle of the same label. Completed forms should be faxed to +65 6272 2061 or emailed to hermitage@hermitagewine.com.

Shipping
En Primeur wines will be shipped in Spring/Summer ‘YYYY+2’. Shipping, freight insurance and related tax and duty charges will be invoiced to the customer at that time. The indicative additional cost is estimated at S$20.00 (exclusive of GST) per 750ml bottle (please refer below for charges of other bottle size); Amount is subject to changes. Goods and Services Tax will also be levied on the imported value of the wines brought intoSingapore. The current GST rate is 7%.

375ml & 750ml – SDG 20.00 + GST per bottle, or
1500ml                 – SGD 40.00 + GST per bottle, or
3000ml                – SGD 80.00 + GST per bottle, or
6000ml                – SGD 160.00 + GST per bottle.

Service Assurance of Hermitage Wines Private Limited

In the event of unforeseen circumstances where the Company is unable to deliver the products as stated in the pro-forma invoice, a full refund will be made to the customer.

Sales Enquiry & Customer Service Retail Outlet +65 6438 1120
Commercial Office +65 6272 2013
Operating Hours
Retail - 10am to 7pm
Mon. to Fri. Closed on Weekends & PH
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To place your order or submit a request, please click here

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